New to Essex? Start here!
Check for any planned maintenance work or known issues that may be affecting our services.
How to get help and support with IT services and contact the IT Helpdesk.
How to apply for access to University corporate and business systems.
How to change your Essex IT account password.
Manage your staff IT account, username and password.
Get started with Zoom - the University's supported tool for online meetings and webinars.
Learn more about Zoom, including how to secure your meetings.
How to get started with Zoom Rooms.
How to get started with Zoom Webinars.
What is phishing, how to spot and report it, and what to do if you've already responded.
Information about antivirus software.
Information about our email quarantine service and how to retrieve quarantined email.
Information and FAQs about the external email warning banner.
Multifactor authentication (MFA) adds an extra layer of security when you sign in.
Find out about mailing lists, subscription lists, email groups and mailshots.
How to access your University email account.
This service is only available to staff and postgraduate research students.
How to share a calendar with someone else or open a shared calendar that you have access to.
A shared mailbox is special type of email account whereby multiple people can send and receive email from a single address.
Find out how to automatically forward your University emails to another email account.
How to create and send an email Mailshot.
Information about the Managed Print Copy Scan service.
How to purchase and order IT equipment and software including Centrally Funded Devices.
What to do if you need to move and set up IT equipment to a new location.
Find out about IT equipment available for loan.
Box is the University’s official cloud storage and collaboration platform for staff and students.
Use this tool backup your local data when your University supplied computer is due to be replaced or upgraded.
Store data and documents and access them anywhere on campus.
OneDrive gives staff and students a place to store, share and sync their files.
How to recover or restore lost or deleted files and folders
How to request a shared network drive and access them both on and off campus.
ZendTo is a file transfer service that makes it easy for you to move large files in and out of the University.
How to access your M:Drive off campus.
Contact the Audio Visual Services (AVS) Helpdesk for help with AV equipment in teaching rooms.
How to get in contact with the IT Helpdesk.
Information for staff that are returning to work on campus and have University IT equipment have at home.
Information for IT users
Securely connect to the University network when off-campus.
How to use the University's Remote Desktop services.
Information about the University's wired network and how to connect a device.
Find out about wifi networks available to you including eduroam.
Information about the University's telephone services.
eduroam provides free wifi and internet access for all staff and students.
Get the latest version of Microsoft Office for free, including apps like Word, Excel, PowerPoint, Outlook and Teams.
All software in one place, accessible anywhere, anytime.
Information about SharePoint.
Qualtrics is the preferred survey tool at the University of Essex.
We provide a specialist high performance computing service.
How to obtain and use EndNote reference management software.